An API Test

Blog 8: Why IT Fumbles

Dear Mr. Peterson,
I believe that Montclair State should heavily invest in improving their IT infrastructure. This decision was made after I heard the consultants from Tuesday. I believe that by improving the IT infrastructure of MSU will allow for the school to better understand our student body via better data collection. However, I do have some concerns with regards to improving upon the suggestions brought about by the consultants.
My first improvement would be to bring on a data analysist to help better train the staff with regards on how to better input, and output data. The analytics being conducted by Montclair State appears to share some similarities to the Data Warehouse system which is going to be implemented by PFM devices. If this assumption proves true, then having a data analysist would greatly improve the system’s efficiency.
My second improvement would be to better quantify how this data would be collected in the first place. Would it be through observation of students in class rooms, walking around campus, in cafeterias, etc.? Could it be through a direct line of questioning from a random sample? Or could it be done by having students report upon issues they are currently facing. In all three scenarios, the matter of privacy does come up. People might not be comfortable with sharing their income or other factors of their lives with the school for one reason or another. In some cases data might be protected by a privacy agreement between the school and the student, with only the very basic information being made available due to its sensitive nature. One possible way to gather information is to ask for it during the application process and have it be optional. This way you know more about your applicants and what qualities they have.

 My final suggestion would be to use the data gathered to focus more on improving the school’s reputation with its core audience. If there are only 28% of out-of-state or international students, then one can assume that the remaining 72% are in state students. Thus our school should be trying to bank on that convenience factor. It is already our competitive advantage over other schools in the area and I feel that by using the data analytics to further improve upon it will make us stronger down the road.  

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